Privacy Policy

At The Parts Pantry, we take your privacy seriously. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit and make purchases from our website. By using our site, you agree to the practices described in this policy.

1. Information We Collect:

We collect personal information from you when you place an order, subscribe to our newsletter, or interact with our website. The information we collect may include:

• Personal Information: Name, email address, phone number, billing address, and shipping address.
• Payment Information: Credit card details or other payment method information (processed securely by our third-party payment providers).
• Website Usage Data: IP address, browser type, device type, and browsing behavior on our website (collected using cookies and analytics tools).
• Account Information: If you create an account, we collect your username, password, and any information you provide when setting up your account.

2. How We Use Your Information:

We use the information we collect for the following purposes:

• Order Processing: To process and fulfill your orders, including shipping, billing, and customer support.
• Communication: To send order updates, shipping notifications, and respond to customer inquiries.
• Marketing and Promotions: To send marketing emails, newsletters, and special offers (you can opt-out at any time).
• Improving Our Services: To improve our website and customer experience based on usage data and feedback.
• Legal Compliance: To comply with legal obligations, prevent fraud, and protect our rights.

3. Sharing Your Information:

We do not sell, rent, or share your personal information with third parties for their own marketing purposes. We may share your information with trusted third-party service providers to help us operate our business and provide services to you, such as:

• Payment Processors: We use secure, third-party payment providers to process your payments. Your payment information is handled in accordance with their privacy policies and security standards.
• Shipping Partners: We share your shipping details with trusted courier services to deliver your orders.
• Analytics Providers: We use tools like Google Analytics to track website traffic and improve user experience. These tools collect anonymous usage data.
• Legal Compliance: We may share information if required to do so by law, in response to legal processes, or to protect our legal rights.

4. Data Security:

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee complete security.

5. Cookies and Tracking Technologies:

Our website uses cookies to enhance your browsing experience and analyze website traffic. Cookies are small files stored on your device that allow us to remember your preferences and improve site functionality. You can adjust your browser settings to reject cookies, but this may impact your ability to use some features of our website.

6. Your Rights and Choices:

You have the following rights concerning your personal data:

• Access and Correction: You can request to view, update, or correct the personal information we hold about you.
• Deletion: You can request the deletion of your personal information, subject to any legal obligations we may have to retain it.
• Opt-Out of Marketing: You can opt-out of receiving marketing emails by clicking the “unsubscribe” link in any email we send you.
• Cookie Preferences: You can manage your cookie preferences through your browser settings or through our cookie consent banner.

7. Third-Party Links:

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. Please review the privacy policies of any third-party websites you visit.

8. Children’s Privacy:

Our website is not intended for use by children under the age of 16, and we do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us, and we will take steps to remove it.

9. Changes to This Privacy Policy:

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the revised date. We encourage you to review this policy periodically for updates.

10. Contact Us:

If you have any questions about this Privacy Policy or our data practices, please contact us at:

hello@thepartspantry.co.uk